Library Services

University System Library Cards

A valid University of Maine System library card is required to request books through URSUS. All other resources may be accessed online using  your credentials, the same username and password that you use to enter MaineStreet and the campus portal.

Library cards may be requested online or by calling 1.800.339.7323 in Maine or 1.888.479.4452 out of state (temporarily out of service). It may take a week to process your request, so please apply for your card early in the semester. If you have not received your card within ten days of submitting an application, please contact our office.

Library cards must be reactivated if you do not register as a student for consecutive semesters.

Reference Assistance

If you need help narrowing a topic, doing in-depth research, finding resources, answering a quick question, or tracking down a citation, please utilize our Live Chat with a Librarian (accessible at the top left margin of this webpage), Email-A-Librarian Service, or call the OCLS office. The Off-Campus Library Services staff can provide long distance reference service tailored to your research needs from the simplest question to the more complex research project. Let us know how we can help you!

Off-Campus Library Services:
University College
Katz Library
46 University Drive
Augusta, ME 04330-9410
Maine Toll Free#: 1.800.339.7323 Nationwide Toll Free#: 1.888.479.4452 Fax #: 207.621.3354  Direct Email:

Article Requests

Many articles are available in the indexes and databases as full text, meaning the complete article is included for viewing. These can be printed and in most cases saved as PDFs or sent to an email account. Other article entries you encounter may only provide a limited amount of information. The full-text version of these articles can be requested from the Off-Campus Library Services (OCLS) office. Fill out one Article Request Form/ILLiad Document Delivery for each article and submit online. It may be helpful to make note of the citation so you have all the information needed to fill out the form. Many of the databases will allow you to copy a citation directly. The following citation is an example:

Perez, L. (2013). Master librarian. Knowledge Quest, 41(4), 22-26.

Articles will be sent to you electronically at no cost to you.  Information on ILLiad and the one-time registration can be found here.

Articles not owned by the University College’s home library will be requested from other libraries and may take from one to four weeks for delivery. Please plan ahead and allow ample time for interlibrary loan requests.

Book Requests

Books and most other circulating items can be requested through URSUS, the University of Maine System online catalog. [Graphic of a book with the letter E indicating an e-book]  This icon indicates that an entry in URSUS is an e-book. Ebooks may be directly accessed online.

Follow the procedures outlined below in order to obtain items besides e-books. Remember that a valid University of Maine system library card is required to request material. Please contact us if you have any questions.

  1. From the Off-Campus Library Services homepage, click on URSUS Library Catalog, located under Popular Resources.
  2. Search by title, author, keyword, subject, etc.
  3. When you find a title you want to request, click on the “REQUEST” option.  [Check mark next to the word request]
  4. Enter your name and barcode number in the boxes, as prompted. In the campus/center/site location box select your campus/center/site and click on the “Submit” button.
  5. Once your request has been properly submitted, you will receive the following message on the screen: “Your request has been successful”; you can now return to the list of other citations, or you can conduct a “New Search” using the main menu at the top right.

The materials will be sent via delivery service or UPS to the pick up location you selected in step 4 above. The loan period will be for four weeks, with an additional two-week renewal available upon request.  Please contact the staff at the pick-up location to check if your materials have arrived for you. You can find the list of UC sites and centers here along with address and contact information. Please allow three to five business days for your books to arrive.  Contact Off-Campus Library Services if you experience a delay in delivery.

Book Renewals

View your record. Enter your name and barcode number in the spaces provided, and then click the Display Record button.

Click the link that shows how many items you have checked out.

You may click the “Renew All” button, or check the box next to individual titles and then click “Renew Selected Items.”

You should check to see that the item was actually renewed, with a new due date. Sometimes an item cannot be renewed because it is overdue, another person has requested it, or it has been renewed too many times. If an item cannot be renewed, it should be returned to the library. You can also request renewals through the My Library Account area in URSUS or by calling 1.800.339.7323 (Maine toll-free) or 1.888.479.4452 (National toll-free temporarily out of service) for assistance.

Book Returns

Return books to any University of Maine campus or center/site on or before the due date. You will be billed for overdue books and non-return of library items and your borrowing privileges will be blocked.

Need Help? Ask a Librarian via chat or email or call OCLS toll-free instate Maine 1.800.339.7323  National 1.888.479.4452