Video Conferencing Support

Rooms equipped with a Polycom unit come in various shapes, sizes and configurations. Due to this fact, it’s possible that your specific configuration is unique and therefore not explicitly covered in the support materials. If this is the case, please contact your local resources in the event of technical difficulties or for further information.

Each of your videoconferenced courses will have a call automatically scheduled to connect the participating sites together. Most of the time, you will only have to ensure that the Polycom unit is turned on and plugged in to the internet. Occasionally you may wish to change some settings or to share other content with the connected sites. In order to aid you in these endeavors, we have prepared a web-based reference guide for your consumption on the Faculty Portal:

Please also see the section on Polycom technology.