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UMA Augusta Campus,  Katz 208:  Mo - Fri, 10 am-4:00 pm
UMA Bangor campus, 228 Belfast Hall: T-Th, 10 am - 4 pm





UMA Instructional Services

Click on an image to learn more about our staff.

Instructional Services Staff

Andrei Strukov Bill Starrett Bob Coffin
Director, UMA Instructional Services Director, Faculty Development Center Media Services Technician Media Services Technician Instructional
Jane Finison-Jones Laura Ingles Luke Martin Justin Hafford Michelle Lisi
Media Services Technician Media Services Technician Media Services Technician Sr. Instructional
Coordinator of VAWLT
  Rick Burns   Steve Hatch  
  Media Services Technician   Media Services Technician  
Our email:

Photo of Robert “BJ” Kitchin Jr., MSW

Robert “BJ” Kitchin Jr., MSW
(207) 262-7859

Director,  UMA Instructional Services

As the UMA Director of Instructional Services BJ works side by side with like-minded, intelligent, passionate and devoted staff of the Instructional Services unit. The IS team partners with faculty to determine which teaching strategies and types of technology best inform the design of teaching and learning experiences we provide for our students at our multiple locations and online.  Then we make it happen! This includes everything from lecture captures to producing course videos to designing interactive and engaging online courses and content. By partnering with our UMA faculty, together we are advancing learning and discovery through excellence and innovation while addressing the complex challenges and opportunities of the 21st Century through research-based knowledge.  

View BJ Kitchin's LinkedIn profile View BJ Kitchin's profile

Photo of Andrei Strukov

Andrei Strukov

Director, Faculty Development Center & Sr. e-Learning Specialist

Andrei brings experience generating and supporting a vision for faculty professional development. His strengths are illustrated in his partnering with faculty to assess their needs and goals, in his ability to determine relevant and creative action steps to meet those goals, and with his targeted expertise in educational technologies, online pedagogical approaches and distance course delivery. 

With many years of full-time classroom teaching experience at the University of Maine, Colby College and Bates College, Andrei understands needs and challenges that faculty face – and he speaks their language. He strongly believes that student engagement in any course – face-to-face, distance, or blended – is the key to success for student achievement and faculty expectations of learning outcomes.

View Andrei Strukov's LinkedIn profile View Andrei Strukov’s profile

Photo of Bill Starrett

Bill Starrett

Media Service Technician

Bill produces live video in the ITV classroom on the UMA campus. Off-air he assists faculty and students in Blackboard. Further, Bill creates instructional and special interest vignettes with Camtasia and Adobe Premier Elements. He holds a BS degree in Business Administration-Management from UMA and serves as the local access governmental television station manager at a nearby municipality, in addition to freelancing as a video producer specializing in capturing public events and streaming live content to the web from remote locations.

Photo of Bob Coffin

Bob Coffin

Media Service Technician

Photo of Greg Keneborus

Greg Keneborus

Instructional Technologist

Photo of Jane Finison-Jones

Jane Finison-Jones
(207) 621-3308

Media Services Technician

Jane is a Media Services Technician CL2 in the Media Services department at UMA. She supports faculty in planning courses for broadcast to the UMA sites and centers statewide. She also aids students, faculty and staff with classroom/distance learning technologies such as Blackboard. She has a B.A. in Communication Education from the University of Massachusetts at Amherst and a certification in Graphic Design from the Art Institute of Boston.

Fun fact: Jane creates ceramic art, participates in improvisational theater and enjoys cycling and kayaking.

Photo of Laura Ingles

Laura Ingles
(207) 262-7780

Media Services Technician

Laura has worked as an MST for UMA for many years. She has worked with associates from the Orono, Bangor, Machias, and Augusta  University of Maine campuses as well as Eastern Maine Community College and Kennebec Valley Community College. Ensuring students have a smooth experience in their courses is one of her specialties. She also works directly with instructors to incorporate new technology and other materials into their courses. She supports and collaborates with many types of modalities: Live Streaming, Pre-Recorded Lectures for online, Video Conferencing, Skype, Adobe Connect and ITV.

She is currently self-studying American Sign Language and Spanish. She is also getting back into photography and looking forward to her trip to Cuba in March of 2017.

Photo of Luke Martin

Luke Martin
(207) 262-7780

Media Services Technician

Working as a Media Service Technician, Luke’s relationship with the UMA campus began in the fall of 2015 as a student within our Music Program studying Audio and Music Education. After taking time off to focus on work and the birth of his daughter, Luke returned to our campus to further his knowledge of music and the arts. During his free time, Luke continues to pursue his love for music by playing guitar and other instruments in various bands, writing and recording himself as well as other local musicians, and if that’s not enough he also teaches music. Needless to say, music is his life. With that said, Luke is also very advanced with computers, going so far to receive an Apple Teaching certification.

Photo of Marilyn Hudzina

Marilyn Hudzina

Sr Instructional Designer

Photo of Michelle Lisi, M.F.A.

Michelle Lisi, M.F.A.
(207) 621-3370

VAWLT Coordinator

As Coordinator of the UMA VAWLT (Virtual Academic Writing and Library Tutors), Michelle is privileged to team with talented students, staff, and educators to deliver writing support across the UMaine System. She also enjoys working in distance education as a part of the UMA Instructional Services unit. A poet and short story writer, Michelle earned a BA in English and Communication at the University of Delaware and an MFA in Fiction Writing at Columbia University. She moved to Maine in 2002 to help her husband launch an independent video rental store in Brunswick. Since 2004, she has taught English, Humanities as well as test prep courses and tutored in writing centers at UMA, USM and CMCC. As an instructor, Michelle has developed multiple seminars focused on media and writing; as a coordinator, she has served the UMA Writing Center as well as the UMA VAWLT, which she established with the UC ID&D team. Michelle’s favorite things are coffee, her 7 year old, and her two cats; she hates team sports, gender-normative children’s programming, and the word “moist.”

View Rich Frino's LinkedIn profileView Michelle Lisi’s profile

Photo of Rick Burns

Rick Burns

Media Service Technician

Rick is a 1992 graduate of the New England School of Communications. While attending, he earned the honor of being named “Sound Recording Student of the Year.” Following this, Rick honed his craft as a videographer and editor, producing commercials, documentaries, promotional and music videos. His video journalism work was acknowledged in 1997 with an Associated Press of Ohio First Place Feature award. In addition, Rick’s video work with multimedia companies along with NBC and CBS affiliates has taken him to several states, as well as to Canada and the Dominican Republic. During this time, he furthered his education in Arts and Graphic Design while attending the University of Maine at Augusta and Youngstown State University in Ohio.

Rick’s career at UMA started in 2001 as a Distance Education Technician. Currently, he is a Media Services Technician ll at the Augusta campus and works in Interactive television. He also produces videos for the University of Maine at Augusta. In addition to working at UMA, Rick owns and operates a multimedia production company, Wing Walker Media. He enjoys writing and recording music, gardening, camping and cooking vegan meals with his wife Allison.

Photo of Stephen Hatch

Stephen Hatch

Media Services Technician

Stephen Hatch works at UMA - Augusta campus as a Media Services Technician. He assists faculty in preparing and broadcasting classes to a statewide audience at the UC sites and centers, and he helps students and faculty with technical questions, Blackboard issues, and general distance education concerns. He has attended UM, USM, and has taken architecture classes through UMA. Stephen has had a background in technical fields, including stints as an iodination lab supervisor, a dialysis clinic chief technician, and has served many years as an MST at UMA.

Fun fact: Stephen also restores historic military vehicles and plays guitar in Pejepscot Station, a Bluegrass/Americana band.