Business Office - UMFK

Business Office: Cyr Hall

Fax Number: 834-7556
Amanda Pelletier, Director of Finance (834-7553)
Trisha Connor, Student Accounts & Financial Aid Coordinator (834-8651)
Sadie Desjardins, Accounting Support/Financial Aid Specialist
Business Office Website

The Business Office handles student billing and related functions.

Add/Drop

For 12-15 week courses, adding or dropping during the first two weeks of the semester results in a tuition reassessment. No tuition credit is provided for courses dropped after this add/drop period. For more information, please review the Tuition Adjustment Schedule for Course Drop and Withdrawal in the UMFK Catalog.

This same refund policy is applied to courses added after the first day of classes (i.e a class added on the last day to add classes will not get a refund and no adjustment will be made if dropped the next day since that day is beyond the date to get a refund/adjustment). Tuition is not canceled when a student fails to attend a course; courses are dropped only by formal written notice to the Registrar’s Office or with the student's advisor.

Appeals Policy: Statute of Limitations

Appeals for the exception to the established refund practice must be made to the Administrative Services Office. Appeals must be made in writing and will be considered up to 90 days after the close of the semester/session for which the student is claiming a refund/adjustment. For a typical semester/session the dates are no later than March 31 (Fall), August 31 (Spring) and November 30 (Summer). University academic appeals committees hear appeals on academic matters and have no authority to authorize refunds/adjustments.

Billing

All accounts are carried in the name of the student. Statements can be viewed online via Maine Street. Bills are due and payable August 15 for fall semester and January 15 for spring semester. Students must enroll in a payment plan or pay in full to avoid being charged late fees. If the billing address changes it is the student’s responsibility to notify the Business Office of the new address, in writing, in a timely manner.

RN-BSN Online & Graduate students must pay their bill in full at least 5 days prior to the start of the semester to avoid being dropped from the courses. RN-BSN Online & Graduate students are also not eligible for payment plans.

Delinquent Student Accounts

The University of Maine System bars course registration for students who have balances greater than $1000. The University reserves the right to cancel a student’s registration for non-payment of current semester charges. Delinquent accounts may be sent to a collection agency which may adversely affect a student’s credit.

Loans and Outside Scholarships

Students are responsible for notifying the Business Office each semester if they will be receiving a loan or any non-university scholarship, and to pay any balances not covered by the above due date for each semester.

Payments

The University accepts MasterCard, American Express, Discover, Visa, debit cards, ACH (check payments directly from your checking), and wire transfers. International wires may be sent through FlyWire. International payments may also be submitted through the Student Center via the TransferMate option. Finally, cash and check payments may be made in person, by mail, or by using MaineStreet self-service. Card payments are charged a convenience fee, to avoid the convenience fee you may pay via ACH. Please do not send cash payments by mail. Checks should be made payable to the University of Maine at Fort Kent and can be mailed to:

University of Maine at Fort Kent
Business Office
23 University Drive,
Fort Kent, Maine 04743

Payment Plans

The University offers a monthly payment plan to qualified students. Payments are calculated in five equal payments. To enroll, a non-refundable payment fee of $30.00 is required. Further details are provided at the time of student billing, or by calling the Business Office. Payment plans can be set directly through the student center.

Student Health Insurance

For the most up to date information regarding Student Health Insurance including coverage, cost, and deadlines for enrollment, please click on the “Student Health Insurance” link found on the Business Office section of the UMFK portal.

Student Refunds

All students who have a credit balance on their account receive refunds via check or direct deposit. Loan refunds may take a few weeks to process and arrive. Refund checks will be located at the Business Office. Students who live at a distance and do not come to campus can request the check be mailed when they receive notice that the check is available. Any refunds that are not picked up within two weeks will be mailed to the address provided on MaineStreet.

Third-Party Payments

Written authorization from the agency or employer is required prior to the payment due date at the start of each semester. No conditional payment offers are accepted.