Meet the Staff
UMA Instructional Services
Click on an image to learn more about our staff.
Instructional Services Staff
Robert “BJ” Kitchin Jr., MSWrobert.firstname.lastname@example.org
Director, UMA Instructional Services
As the UMA Director of Instructional Services BJ works side by side with like-minded, intelligent, passionate and devoted staff of the Instructional Services unit. The IS team partners with faculty to determine which teaching strategies and types of technology best inform the design of teaching and learning experiences we provide for our students at our multiple locations and online. Then we make it happen! This includes everything from lecture captures to producing course videos to designing interactive and engaging online courses and content. By partnering with our UMA faculty, together we are advancing learning and discovery through excellence and innovation while addressing the complex challenges and opportunities of the 21st Century through research-based knowledge.
Director, Faculty Development Center & Sr. e-Learning Specialist
Andrei brings experience generating and supporting a vision for faculty professional development. His strengths are illustrated in his partnering with faculty to assess their needs and goals, in his ability to determine relevant and creative action steps to meet those goals, and with his targeted expertise in educational technologies, online pedagogical approaches and distance course delivery.
With many years of full-time classroom teaching experience at the University of Maine, Colby College and Bates College, Andrei understands needs and challenges that faculty face – and he speaks their language. He strongly believes that student engagement in any course – face-to-face, distance, or blended – is the key to success for student achievement and faculty expectations of learning outcomes.
Media Service Technician
Bill produces live video in the ITV classroom on the UMA campus. Off-air he assists faculty and students in Blackboard. Further, Bill creates instructional and special interest vignettes with Camtasia and Adobe Premier Elements. He holds a BS degree in Business Administration-Management from UMA and serves as the local access governmental television station manager at a nearby municipality, in addition to freelancing as a video producer specializing in capturing public events and streaming live content to the web from remote locations.
Media Services Technician
Jane is a Media Services Technician CL2 in the Media Services department at UMA. She supports faculty in planning courses for broadcast to the UMA sites and centers statewide. She also aids students, faculty and staff with classroom/distance learning technologies such as Blackboard. She has a B.A. in Communication Education from the University of Massachusetts at Amherst and a certification in Graphic Design from the Art Institute of Boston.
Fun fact: Jane creates ceramic art, participates in improvisational theater and enjoys cycling and kayaking.
Director of Advanced Media Services & Instructional Technology
Justin Hafford is the Director of Advanced Media and Instructional Technologies at UMA. He works with faculty to improve processes and systems at UMA. He is originally from Maine and is a first-generation college graduate. Justin has all UMaine granted degrees in Psychology, Multimedia Design & Production, and a graduate degree focused on Leadership in New Media. He began his professional career working with scientists at NASA Ames Research Center to develop mission-related websites. In 1998, Justin took a position at UMaine that was charged with launching services for Online Education. He has worked with hundreds of faculty to develop over 30 different online programs. Justin collaborates system-wide on all major distance education technology efforts and has dedicated his life to improving educational access and quality for the State of Maine.
Media Services Technician
Laura has worked as an MST for UMA for many years. She has worked with associates from the Orono, Bangor, Machias, and Augusta University of Maine campuses as well as Eastern Maine Community College and Kennebec Valley Community College. Ensuring students have a smooth experience in their courses is one of her specialties. She also works directly with instructors to incorporate new technology and other materials into their courses. She supports and collaborates with many types of modalities: Live Streaming, Pre-Recorded Lectures for online, Video Conferencing, Skype, Adobe Connect and ITV.
She is currently self-studying American Sign Language and Spanish. She is also getting back into photography and looking forward to her trip to Cuba in March of 2017.
Media Services Technician
Working as a Media Service Technician, Luke’s relationship with the UMA campus began in the fall of 2015 as a student within our Music Program studying Audio and Music Education. After taking time off to focus on work and the birth of his daughter, Luke returned to our campus to further his knowledge of music and the arts. During his free time, Luke continues to pursue his love for music by playing guitar and other instruments in various bands, writing and recording himself as well as other local musicians, and if that’s not enough he also teaches music. Needless to say, music is his life. With that said, Luke is also very advanced with computers, going so far to receive an Apple Teaching certification.
Michelle Lisi, M.F.A.email@example.com
As Coordinator of the UMA VAWLT (Virtual Academic Writing and Library Tutors), Michelle is privileged to team with talented students, staff, and educators to deliver writing support across the UMaine System. She also enjoys working in distance education as a part of the UMA Instructional Services unit. A poet and short story writer, Michelle earned a BA in English and Communication at the University of Delaware and an MFA in Fiction Writing at Columbia University. She moved to Maine in 2002 to help her husband launch an independent video rental store in Brunswick. Since 2004, she has taught English, Humanities as well as test prep courses and tutored in writing centers at UMA, USM and CMCC. As an instructor, Michelle has developed multiple seminars focused on media and writing; as a coordinator, she has served the UMA Writing Center as well as the UMA VAWLT, which she established with the UC ID&D team. Michelle’s favorite things are coffee, her 7 year old, and her two cats; she hates team sports, gender-normative children’s programming, and the word “moist.”
Media Service Technician
Rick is a 1992 graduate of the New England School of Communications. While attending, he earned the honor of being named “Sound Recording Student of the Year.” Following this, Rick honed his craft as a videographer and editor, producing commercials, documentaries, promotional and music videos. His video journalism work was acknowledged in 1997 with an Associated Press of Ohio First Place Feature award. In addition, Rick’s video work with multimedia companies along with NBC and CBS affiliates has taken him to several states, as well as to Canada and the Dominican Republic. During this time, he furthered his education in Arts and Graphic Design while attending the University of Maine at Augusta and Youngstown State University in Ohio.
Rick’s career at UMA started in 2001 as a Distance Education Technician. Currently, he is a Media Services Technician ll at the Augusta campus and works in Interactive television. He also produces videos for the University of Maine at Augusta. In addition to working at UMA, Rick owns and operates a multimedia production company, Wing Walker Media. He enjoys writing and recording music, gardening, camping and cooking vegan meals with his wife Allison.
Media Services Technician
Stephen Hatch works at UMA - Augusta campus as a Media Services Technician. He assists faculty in preparing and broadcasting classes to a statewide audience at the UC sites and centers, and he helps students and faculty with technical questions, Blackboard issues, and general distance education concerns. He has attended UM, USM, and has taken architecture classes through UMA. Stephen has had a background in technical fields, including stints as an iodination lab supervisor, a dialysis clinic chief technician, and has served many years as an MST at UMA.
Fun fact: Stephen also restores historic military vehicles and plays guitar in Pejepscot Station, a Bluegrass/Americana band.
Upcoming Workshops for Faculty
Upcoming workshops are listed below. Registration closes one week before so we have time to get an accurate head count for refreshments. To see the workshop details and register, click on the title to expand it.
Academic Technology Mini-Webinars
Every Tuesday at noon, we will host a mini-webinar in Zoom to explore a different academic technology and how it can be used by students and faculty to save time and improve learning. These sessions are free and open to any student, staff, and faculty in the University of Maine System.
Please click on the button below to register for one of these sessions. Session recordings will be posted here.
- Recording & Managing Videos with Kaltura - March 5, 2019
- Powerful Presentations with Google Slides - March 12, 2019
- Free Multimedia from Creative Commons - March 26, 2019
- Google Sheets - April 2, 2019
- Simplifying & Streamlining your Gmail Inbox - April 9, 2019
- Google Add-Ons - April 16, 2019
- Google Search Level: Expert - April 23, 2019
- YouTube for Learning - April 30, 2019
About Our Session Formats
Lunch & Learn: this type of session is primarily focused on improving teaching and learning through a discussion format where faculty share their experiences and the session leaders facilitate the discussion and provide resources. These sessions are held on the Augusta & Bangor campuses, with remote participants connecting through Zoom.
Workshop: this type of session is designed to be hands-on, where faculty can come to learn about and try a tool, resource, or strategy. Leaders present how they use the tool, resource, or strategy, and provide instruction and space for practice. These sessions are held on the Augusta & Bangor campuses with remote participants connecting through Zoom.
Webinar: this type of session can cover a range of topics, but the main difference is that all participants join remotely online through Zoom. In a Faculty Show & Tell, a faculty member will highlight a tool or strategy that they use and walk the participants through their course or materials with details and lessons learned. In a technology webinar, time is spent in presentation mode, demonstrating a tool, with additional time spent in breakout sessions where participants can receive individualized assistance while they complete a task.
The University provides reasonable accommodations to individuals with disabilities upon request. Any person with a disability who needs accommodations for a workshop should contact Anne Fensie at firstname.lastname@example.org or (207) 262-7979 to submit a request. Due to the lead-time needed to arrange certain accommodations, individuals should submit their request no later 1 week before the event.