Each polycom conference room may have a different mic setup. Some rooms have mics hanging from the ceiling while others have mics resting on the table. The information here applies to both of these situations.
Making Yourself Heard
It’s a good idea to locate the mics in the room before your conference starts. Try to have the microphone in the center of all speaking parties for a more consistent experience. Some microphones will have an LED indicator displaying the status of the mic (red for muted, green for unmuted). There is also a separate indication on the screen for when your microphone is muted. If you do not see the ‘muted’ icon on the TV screen, you are likely transmitting sound.
Some tips for transmitting good quality audio:
- Avoid sliding items across the table or rustling papers. This can be very loud to other participants, especially if your mic is resting on the same surface.
- Set your TV volume to the lowest level you can clearly hear all participants at. This will help to minimize feedback.
- Mute your microphone when not speaking. Feedback and unwanted noises are eliminated this way.
Muting Your Volume
If your microphone has LED status indicators, then there is likely a mute/unmute button on the mic itself. When pressed, you should see the LED status change immediately. If the status does not change, or you do not have access to the mic, you can instead use the ‘mute’ button on the remote.
Mulitpoint Calls and Audio
During a multipoint call (those with more than two participating endpoints), whoever is talking at the time will be displayed to the other participants. With this in mind, it is a good idea to mute your microphone until your turn to talk. Any noises in the room may be picked up by your microphone resulting in your image being unintentionally featured to your peers.