Services and Support

This is the place to find the resources you'll need to teach and support your students at a distance, whether you're teaching over ITV, compressed video, online, or on campus using instructional technologies. For those new to any of the available delivery modes, see our Course Planning Timeline for contact information, options for student notification, important information on copyright compliance and more...


Course Planning Timeline

Course Planning Timeline

4 - 6 Months from Course Start Date

  • Meet with University College instructional designers to discuss differences between F2F and distance courses.
  • Conceptualize learning objectives into online or blended goals (how is online/ blended different from face-to-face?).
  • Meet with e-learning specialist to learn Learning Management System tools (Blackboard) and web tools to maximize course delivery methods.
  • Sign up for training options. 

3 - 5 Months Out

  • Meet with University College instructional design & e-learning support team to begin mapping out & aligning all course assessments (your students will expect to know all deliverables & other components so they can schedule their entire semester on the very first day).
  • Begin gathering supplemental materials for the course (audiovisual content, supplemental readings on the web, etc).
  • Review methods of creating active/engaging content for online learners with instructional design team.
  • Begin/plan any video and audio recordings of course content.

2 - 4 Months Out

  • Meet with University college instructional design & e-learning support team to discuss options-based assignments & policies for student work completion.
  • Map out the “wireframe” or “navigation pattern” or “organizational strategy” you plan to use on your Learning Management System (e.g. Blackboard).
  • Begin uploading test questions, resources, supplemental materials, documents, content, & assessments into Blackboard. 
  • New faculty: Submit a Faculty Policies form to indicate your preferences for attendance, delayed viewing, etc. Returning faculty: Review your published policies and re-submit the Faculty Policies form to update any course policies.
  • Any copyrighted materials, including but not limited to, articles, drawings, CDs and DVDs, must go through a clearance process before they may be copied, broadcast or posted. Submit legally-purchased originals of broadcast media (CD, DVD, audiotape, etc.), or camera-ready copies of print media to UC Learning Services. If you will be posting a course schedule/syllabus exclusively to a course website, please forward any exam dates to UCLS.

1 - 3 Months Out

  • Meet with University College instructional design & e-learning support team to test web tools & course layout to ensure that your students will be able to navigate the course, schedule, & deliverables you’ve laid out for them.
  • Make revisions to course design as necessary to ensure students can navigate your modules.
  • Begin drafting new policies around communication & work submission in the online/blended environment.

1 - 3 Weeks Out

  • Meet with University College instructional design & e-learning team to map out grading rubrics & course “netiquette” or “ground rules” for online discussions & other assessments.
  • Familiarize yourself with the Grade Center and add any grading columns, categories, or weights necessary.
  • Double check that all of your course content is Copyright Compliant for online courses.
  • Launch the course. 
  • 10 days prior to student use, submit handouts or exams, preferably via email at Complete the exam policy form with each exam.

As soon as possible

  • Return graded work to students electronically or send them to UC Learning Services at UC-Augusta where they will be recorded and then mailed out to the distance sites.
  • If you change your course in any way (e.g. postponing exams, canceling a broadcast, starting a course late, etc.), please notify UC Learning Services so we may inform staff at your distance sites. This is especially important with ITV and videoconference courses.
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